Private charters
Before you fly
Itinerary
Once you have confirmed your flight we will e-mail you a full itinerary including details of your aircraft, route, timings, flight crew, and airport handling agents.
Passenger changes
Passenger details can be amended right up until the flight departure day. All you need to do is contact Air Charter and we will make all necessary changes. Additional passengers can be accommodated depending on the size of the aircraft. Please note this may incur additional charges.
Flight changes
Should you wish to make any amendments to your flight times, all you have to do is let us know. Flying by private jet is all about flexibility. The more time you give us the better, so we can arrange new slot times with the airports and Air Traffic Control.
Passport details
Passport details of all travelling passengers should be provided when the flight is confirmed. At the latest we would require all passport details at least 24 hours prior to departure.
Payment
Payment can be made by bank transfer or debit/credit card.
Cancellation
Cancellation policies vary between aircraft operators. Details are provided in the Terms and Conditions within the charter agreement we send to you when you book.
Safety
All charter operators are fully insured and flown to industry and public transport (airline) standards.
Flight standards of all operators are constantly and rigorously checked to ensure peace of mind and the security and safety of you and your guests. Passenger safety and well being coupled with strict adherence to regulations are our number one priority at all times.
Luggage
This depends on the size of your private jet and the number of travelling passengers. Smaller jets usually have a baggage limit of one bag per passenger. Larger jets usually have a good size luggage hold to carry large suitcases.
Catering
VIP catering is provided on all flights and based on the time of day and duration of flight. Typically this will include a pre prepared buffet style menu. For larger private jets with a galley gourmet hot meals can be prepared and served on board. Most flights also include a complimentary bar and soft drinks. Should you require anything specific, we would be delighted to arrange this for you. All you need to do is discuss this with us when you book.
Wheelchair access
All aircraft are accessible for wheelchair users. Should you require any such assistance please let us know and we will make all necessary arrangements.
Firearms
Firearms are permitted on most aircraft, subject to operator approval. We do require prior notification, and firearm licences must be provided and carried together with any firearms. Additional permits and customs notifications may be required before departure.
Pets
Pets are usually allowed on private charters depending on owners’ approval. Pets travelling on a valid pet passport are permitted to travel from some UK airport. There are, however, restrictions on entering the UK with pets; they must fly on a DEFRA approved carrier and to a DEFRA approved airport. We would always recommend contacting Air Charter for advice when travelling with pets.
